Privacy Policy

Effective Date: [09/05/25]
Last Updated: [09/05/25]

Car Accident Hire ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [admin@caraccidenthire.com.au], contact us, or use our services.

By using our website or services, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We may collect the following types of information:

a) Personal Information

Full name
Contact details (email address, phone number, address)
Driver’s license details
Insurance information
Vehicle details
Accident details

b) Automatically Collected Information

When you visit our website, we may collect:

IP address
Browser type
Device information
Pages visited and duration
Cookies and tracking data

2. How We Use Your Information

We use the information we collect for the following purposes:

To provide and manage our accident replacement vehicle services
To communicate with you about your enquiry or booking
To liaise with insurers, repairers, solicitors, and other third parties
To comply with legal obligations and regulatory requirements
To improve our website and services
For fraud prevention and security

3. Sharing Your Information

We do not sell your data. We may share your information with:

Insurance companies, brokers, and claims handlers
Legal representatives and accident management partners
Vehicle repair and hire providers
IT service providers who manage our systems
Government or regulatory authorities if required by law

4. Data Security

We take appropriate security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. These include encryption, access controls, and secure servers.

5. Your Data Protection Rights

You have the right to:

Access your personal data
Correct inaccuracies in your data
Request erasure of your data (in some cases)
Object to or restrict certain processing
Lodge a complaint with the ICO or relevant authority

To exercise your rights, please contact us at [insert contact email].

6. Cookies

We use cookies to improve your browsing experience. You can control cookies through your browser settings. For more details, please see our [Cookie Policy].

7. Third-Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices or content of those sites.

8. Changes to This Privacy Policy

We may update this policy from time to time. Any changes will be posted on this page with the updated date.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Car Accident Hire
[Insert Business Address]
[Insert Email Address]
[Insert Phone Number]

Would you like this privacy policy in downloadable format (e.g., Word or PDF)? Or do you want to include a Cookie Policy or Terms and Conditions page as well?

0404957768